Questions, answered

OZYN is an AI transformation and technology studio based in Abu Dhabi, UAE. We design and build AI solutions, AI agents and chatbots, automation, mobile and web applications, digital marketing, and ERP, e-commerce and POS integrations. We also develop our own products such as Oz Fitness, Oz POS, AI Legal Twin, and E-Invoice.

We are based in Abu Dhabi, UAE, and serve clients across the Emirates and the wider GCC. We work fully bilingually in both Arabic and English, so projects, interfaces, and support can be delivered in either language. Remote collaboration means we can support businesses anywhere in the region.

We build practical AI solutions that solve real business problems — AI agents and chatbots, document understanding and data extraction, image and vision recognition, and voice assistants. The focus is always on outcomes: faster work, lower costs, and a better customer experience.

An AI agent is a smart assistant that can understand requests, reason over your data, and take actions such as answering questions, qualifying leads, or completing tasks across your systems. OZYN builds custom agents and chatbots that handle customer support, sales, and internal workflows in Arabic and English. This reduces response times and frees your team to focus on higher-value work.

Yes. We build WhatsApp automation and AI chatbots that answer common questions, capture and qualify leads, send order updates, and book appointments around the clock. These flows can connect to your CRM, e-commerce store, or booking system so conversations turn into real outcomes. Conversations work in both Arabic and English to match how your customers communicate.

Automation pays off by cutting manual effort, reducing errors, and speeding up processes like order handling, invoicing, reporting, and customer replies. We start by mapping your repetitive tasks, then automate the highest-impact ones first so you see results quickly. Most clients measure ROI through saved staff hours, faster turnaround, and fewer mistakes.

Yes. We design and build high-quality mobile apps for both iOS and Android, with a smooth, fast experience plus a backend and admin dashboard to manage everything. We pick the most efficient approach for your product so you reach the market faster.

Cost and timeline depend on the features, number of platforms, and integrations involved, so we provide a fixed quote in AED after a short scoping discussion. A focused MVP typically takes a few weeks to a couple of months, while larger apps take longer. Contact us on WhatsApp at +971547600094 or email sales@ozyn.ae and we will give you a clear estimate.

Yes. We build fast, custom bilingual (Arabic/English) websites and online stores — with secure local payments, product and order management, and an easy admin dashboard. Because they are custom-built, you get full control, better performance, and no platform lock-in.

E-invoicing means issuing and exchanging invoices in a structured digital format that systems can process automatically. Our E-Invoice product supports the UAE Peppol framework, helping businesses comply with national e-invoicing requirements. We can connect it to your accounting, ERP, or POS so invoices flow correctly without manual rework.

Yes. We offer digital marketing including paid ads, social media, SEO, and content tailored to UAE and GCC audiences in Arabic and English. We focus on measurable results such as leads and sales rather than vanity metrics. Marketing can also be paired with AI tools and automation to follow up with leads faster.

Your data and the software we build for you belong to you. We follow security best practices such as access controls, encryption in transit, and careful handling of sensitive information. We are happy to sign a non-disclosure agreement and discuss data residency and privacy requirements before any project begins.

Yes. We offer ongoing support and maintenance plans that cover updates, monitoring, bug fixes, and improvements after your project goes live. You can choose a plan that matches how critical the system is to your operations. This keeps your apps secure, stable, and aligned with your evolving needs.

We price each project based on scope, complexity, and the features you need, with quotes in AED. Depending on the work, we offer fixed-price projects, monthly retainers for ongoing services, or subscription pricing for our products. After an initial discussion we provide a transparent quote with no hidden costs.

We work in clear stages: discovery and scoping, design, development, testing, and launch, followed by support. You get regular updates and review points so there are no surprises along the way. Small projects can take a few weeks while larger builds take a few months, and we confirm the timeline in your proposal.

Getting started is simple: reach out on WhatsApp at +971547600094 or email sales@ozyn.ae with a short description of what you need. We will arrange a free consultation to understand your goals and then send a clear proposal and quote. From there we agree on scope and begin your project.

We build and operate several of our own products: Oz Fitness, a gym and fitness app; Oz POS, a point-of-sale system; AI Legal Twin, a UAE-focused legal AI assistant; and E-Invoice for UAE Peppol e-invoicing. These products show our capabilities and can also be customized or integrated for your business. They reflect the same standards we apply to client projects.

Yes. Integrations are a core part of what we do, connecting ERP, e-commerce platforms, POS, payment gateways, and other tools so your systems share data automatically. This removes duplicate manual entry and gives you a single, accurate view of your operations. We assess your current setup first, then build reliable connections around it.

Yes, we are a fully bilingual studio and treat Arabic as a first-class language, not an afterthought. Websites, apps, AI agents, and content are built to work naturally in both Arabic and English, including right-to-left layouts. This is essential for reaching UAE and GCC audiences effectively.

We work with startups, SMEs, and established companies across many sectors in the UAE and GCC, including retail, fitness, professional services, and more. Whether you need a single app, an AI agent, or a full digital transformation, we tailor the solution to your size and goals. Our products like Oz POS and Oz Fitness show the range of industries we understand.

Yes. Our AI Legal Twin product is a UAE-focused legal AI assistant that helps users understand and navigate legal information more easily. It demonstrates how we apply large language models to specialized, regulated domains responsibly. We can also build custom AI assistants for other knowledge-heavy areas of your business.